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Why have I received a letter saying that our bags consist of mixed material, garbage or are underfilled?

Returpack continuously receives reports from our carriers regarding the quality of the bags that have been handed in. If we notice that an association has been careless and does not follow the regulations that exist around the association bags, we will send out a reminder letter so that you have a chance to correct the error. If the error is recurring, it can lead to a deduction on your compensation.